Shipping policy

Thank you for shopping at LullaPink! We strive to provide you with a seamless shopping experience, and our shipping policy is designed to ensure that your order reaches you efficiently. Please read the following information carefully.

1. Shipping Locations

We proudly ship worldwide!

2. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances. You will receive an email notification once your order has been shipped.

3. Shipping Methods and Delivery Time

We offer the following shipping methods:

Standard Shipping

  • Estimated Delivery Time: 7–15 Business Days

  • Order Price: $0 – $59.99

  • Shipping Cost: $5.00

Expedited Shipping

  • Estimated Delivery Time: 3–7 Business Days

  • All Orders: $10.00

Free Shipping

  • Estimated Delivery Time: 7–15 Business Days

  • Order Price: $60 and above

  • Shipping Cost: $0

Total Estimated Delivery Time

  • Expedited: 4–10 Business Days

  • Standard: 8–18 Business Days

Shipping times are estimates and may vary depending on your location, weather conditions, or shipping carrier delays. We do our best to ensure prompt delivery, but delivery dates are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on the size and weight of your order and the shipping method selected. Free shipping may also be offered during promotions or for orders over a certain amount. Please refer to the checkout page for exact costs.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your shipment on the carrier’s website.

6. International Orders and Customs

For international orders, the recipient may be responsible for customs duties, taxes, or fees upon arrival in the destination country. These fees are the responsibility of the customer and are not included in shipping charges. Please check with your local customs office for details.

7. Shipping Delays

Occasional delays may occur due to factors beyond our control, such as weather, strikes, or customs procedures. We are not responsible for delays caused by shipping carriers.

8. Incorrect or Missing Shipping Information

Please ensure that your shipping address is accurate and complete. LullaPink is not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you realize there is an error in your shipping information, contact us immediately at info@lullapink.com before your order is shipped.

9. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us immediately at info@lullapink.com. We will work with the shipping carrier to resolve the issue. Claims for lost or damaged items must be reported within 7 days of receiving the shipment.

10. Returns and Exchanges

Please refer to our Return Policy for information on how we handle returns and exchanges. You are responsible for return shipping costs unless the item is damaged or defective upon arrival.

11. Contact Us

If you have any questions or concerns regarding your shipment, please contact us:

📧 Email: info@lullapink.com
📞 Phone: +1 (513)-464-6675
📍 Business Address: 2817 Goldie Lane, Dayton, OH 45402, United States

Thank you for choosing LullaPink! We appreciate your support and are committed to making your shopping experience for children’s and baby clothing smooth, safe, and enjoyable. 💕